Problem Description
Sorry "Internet explorer has stopped working"
window appears and only option is to choose Close program.
Cause
The issue described in the ticket looks more of like a
compatibility issue of IE, Office and SharePoint 2010.
Fix
This is what I did to fix this:
1) Close all Microsoft Office applications
2) Browse to C:\Program Files\Microsoft Office\Office14
3) Rename the file NAME.DLL to NAME.DLL.old
4) Go to Control Panel -> Programs and Features ->
Right click Microsoft Office Professional Plus 2013 uninstall programs ->
Change -> Repair -> Continue
Posts
Thank you. This solution worked for me. I validated it by renaming the name.dll and visiting SharePoint again. All the presence tags for Lync were gone and the page did not crash. This is certainly caused by Lync/SharePoint/Office.
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